About public access and publishing
anyone send give expose supply receive
Managers and project leaders can allow people who aren't part of a
project to:
- submit files (for example, an article for your magazine) by upload
or email - to do this, use
- download files (for example, your printer collects a finished PDF
for printing) - to do this, choose the 'public web page' tab with
- automatically deliver files to another web site or by FTP - to do this, choose the
'send elsewhere' tab with
.
See also technical details.
For the first two of these you provide them with a URL which Ensembling
generates for you and optionally a pass code (to keep unintended
recipients away). Dead letterboxes also provide an email address to
which attachments (or just plain text) can be sent.
When downloading, they see a public folder which you named and can
choose to collect some or all of the files offered.
When uploading, they see a dead letterbox, a form where
they can supply the necessary files and say who they are.
Email for project participants
Project participants can email documents to any folder they have
access to without any need for it to be made public. Just send to the
folder number, as in 1234@ensembling.com.
Email conventions
When emailing to a dead letterbox (or direct to a folder), the
following conventions apply:
- a single attachment is added as a document to the dead letterbox folder
- the subject of the email is used to name the document (unless it is empty in which case the attachment name is used)
- the body text of the email is added as the document information (shown below the name)
- multiple attachments are added as documents in a new folder in the dead letterbox folder
- the subject of the email is used to name the folder (or a name is invented if no subject)
- the body text of the email is added as the folder information (shown below the name). No information is added to the individual documents
- documents are named according to the corresponding attachment
- no attachments mean that the body text of the email is added as a plain text document
- the subject of the email is used to name the document (or a name is invented if no subject)
- attribution: if the sender is already a participant in the project, the
document(s) are attributed to the sender, otherwise to "Public" (with
a note in the document information indicating its source).
- acknowledge: if the email is sent with a receipt/acknowledgement request, an
acknowledgement email will be sent back (an email will always be sent
if something goes wrong). If your email client can't set receipt
requests, add a 'Reply To' yourself instead, or include
REPLY! or ACKNOWLEDGE! or RECEIPT! (that
is, with an exclamation mark) within the message subject line.
- inform colleagues: if the email is sent as
important or high priority (some email clients have a button to do
this, others have a menu entry), colleagues in the project will be
informed (equivalent to ticking the box in
the form). If your
email software doesn't offer priority (Gmail for example),
put NOTIFY! or INFORM! or IMPORTANT! or PRIORITY! (that is, with an exclamation
mark) in the subject line.
- brainstorming: if the subject line
includes BRAINSTORM! documents will be created
for brainstorming
- deadlines: there isn't any way to set a deadline from an email at
present.
Organizing emails
When you set up a dead letterbox which receives email, you can opt
to have the emails sorted into folders within the dead letterbox
folder to aid dealing with them. In effect, this provides an
email
ticket tracking system. You can:
What happens if messages end up in the wrong thread?
Sometimes people reply to any old email message they have lying
around just to get the right email address. That means messages
arranged by thread are joined by an irrelevant reply. Simply move the
message to the correct folder.
Likewise, if the wrong person is atributed for working on an issue
(because they jumped in first with a reply), or you want to reassign
the message, just move the cross reference to the other person's
folder.
What on earth is a 'dead letterbox'?
I forgot the URL
Click the Published button
or Dead Letterbox button
. You can copy and paste it from there or
have it sent to you by email.
How can I find out what documents are published?
Use on
the menu (top right of the screen).